Singapore, 18 Jan 2016 - POSB’s highly anticipated pop-up ATMs will make a comeback this year – and in more locations. DBS/POSB customers will be able to get their new notes via 36 specially configured pop-up POSB ATMs at 12 community clubs or withdraw good-as-new and new notes from the bank’s full-service branches. Last year, POSB was the first bank in Singapore to introduce pop-up ATMs dispensing new notes.
POSB Pop-up ATMs
In response to last year’s overwhelming demand, the bank will launch 36 pop-up POSB ATMs at 12 community clubs – two more than last year – at Bedok, Chong Pang, Ci Yuan, Clementi, Henderson, Jurong Spring, Marine Parade, Tampines Changkat, Teck Ghee, Toa Payoh West, Woodlands and Yew Tee. The ATMs located at Chong Pang, Teck Ghee and Toa Payoh West will be in community clubs which are open from 9am to 10pm daily while the remaining ATMs in other locations will be fully operational round-the-clock – a key benefit to customers. In 2015, 80% of pop-up ATM users withdrew new notes outside branch opening hours.
Customers will be able to use their DBS/POSB ATM card to withdraw new notes in sums of SGD 100 (SGD 2 x 50), SGD 300 (SGD 10 x 30) and SGD 500 (SGD 50 x 10), up to their individual card limit. For pop-up ATMs located at Chong Pang, Henderson, Teck Ghee, Toa Payoh West and Yew Tee, customers will be able to make withdrawals in sums of SGD 100 (SGD 2 x 50); SGD 200 (SGD 2 x 100); SGD 300 (SGD 10 x 30); SGD 500 (SGD 10 x 50); SGD 500 (SGD 50 x 10) and SGD 1000 (SGD 10 x 100).
Mr. Jeremy Soo, Managing Director and Head of Consumer Banking Group (Singapore), DBS Bank, said, “The Lunar New Year season is a cherished time for many of our customers, and we want to ensure that banking with us during this busy season will be easy and fuss-free so they can enjoy the festive season to its fullest. Our POSB pop-up ATMs were a big hit with our customers so we decided to make more of them available to the public this year. In addition, most of them will be available round-the-clock which enables our customers to withdraw new notes at their own convenience.”
Mr. Ang Hak Seng, BBM, Chief Executive Director of the People’s Association, said, "In the run up to the Lunar New Year, many residents are busy making preparations. So we have partnered DBS again to bring greater convenience to residents to draw new notes from our extensive network of CCs. This year, we took in feedback from our residents and worked with DBS to increase the number of CCs with pop-up ATMs so that more residents can enjoy the convenience. We welcome more partners to work with us to bring more benefits to our residents."
List of POSB pop-up ATM locations available
Customers are also able to exchange their new and good-as-new notes at all full-service DBS/POSB branches from 20 January till 6 Feburary. Special priority queuing will continue to be available for the elderly and those with special needs. 160 ambassadors will also be activated to help facilitate the notes exchange. Customers may also consider using the SMS ‘Q’ notification service option, which is available at all full-service branches. With the service, customers can request for a queue number via SMS prior to visiting the branches and receive notifications on the number of customers ahead of them. This way, customers can use the time before their turn as they choose. Customer can find their branch’s respective SMS number at http://www.dbs.com.sg/personal/deposits/bank-with-ease/sms-q
Customers also had the opportunity to indicate their interest to reserve their new notes online at http://www.dbs.com.sg/personal/promotion/cnynotes. Upon which, they will be notified through email to confirm their collection details, subject to scheduling availability.
Send eAng Baos with DBS PayLah!
The bank is also providing innovative ways to celebrate Lunar New Year via its digital offerings. DBS PayLah! (go.dbs.com/PayLah), a mobile wallet that allows users from all Singapore banks to easily send and receive cash via their mobile phones, has a special “eAng Bao” feature. Users who have loved ones working or travelling this festive season can send them an” eAng Bao” via DBS PayLah! anytime, anywhere, and add that personal touch to their “eAng Baos” by personalising them with photos, stickers and personal messages.
DBS/POSB Red Packets
Customers withdrawing new notes at DBS/POSB branches will receive a set of either DBS or POSB red packets. Red packets will also be distributed to customers who have made withdrawals at the pop-up ATMs.
DBS’ red packet set this year contains four designs and is available in red and orange. The DBS Boy and Girl, Xing and Jaan, carry yuanbao or sycees (gold ingots) in the first set, and mandarin oranges in the second set, symbolising prosperity, luck and wealth. A crescent moon weave symbolises new beginnings, and the plum blossom, one of Chinese New Year’s most celebrated emblems, symbolises endurance and perseverance. POSB’s red packets showcase its well-loved mascot, Smiley, in his element within the community. Available in red and orange, the New Year packets feature Smiley celebrating the festive season with multi-generational friends – reflecting the integration of POSB into the lives of all Singaporeans. The pinyin ‘Fu’ means good fortune, and a monkey swinging from a nearby tree signals the Year of the Monkey. At the back of the packets, a pair of gold sycees symbolise prosperity.
Customers can also send mobile/online Lunar New Year greetings to their family and friends by scanning the QR code on the back of DBS’ or POSB’s red packets.
DBS - Living, Breathing Asia
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
DBS provides a full range of services in consumer, SME and corporate banking activities across Asia. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. These market insights and regional connectivity have helped to drive the bank’s growth as it sets out to be the Asian bank of choice. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 22,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.
A part of the DBS Group, POSB is the largest and oldest local bank in Singapore with over 4 million customers. Having served generations of Singaporeans for the past 139 years, it is known as the "People's Bank", and prides itself on being "neighbours first, bankers second".
With a good understanding of Singaporeans through the years, POSB offers products and services that are relevant to the savings, borrowing, investment and insurance needs of all Singaporeans. With over 50 branches conveniently located islandwide, and over 1,000 ATMs and Cash Acceptance Machines across the island, POSB's distribution network is the largest in Singapore.
POSB acknowledges the passion, commitment and can-do spirit in each of its staff. For more information, please visit www.posb.com.sg